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In the event of a dispute, the consumer can resort to the following Entity of Alternative Dispute Resolution (ADR) – Centro de Arbitragem de Conflitos de Consumo de Porto ,sito na Rua Damião de Góis n.º 31, Loja 6, 4050-225 Porto| Tel: 351 225 508 349 | E-mail: cicap@cicap.pt - www.cicap.pt